Campus Mails Documentation

Welcome to our website! ​

Campus Mails - The efficient solution for your mass mailings!

Invest some time to understand Campus Mails better and work with it more easily.

General information

For reasons of better readability, the use of masculine and feminine language forms is avoided as far as possible. All personal designations nevertheless apply to all genders.

What is Campus Mails? ​

Campus Mails is software for the efficient sending of GDPR-compliant individual and mass emails.

Sending with Campus Mails is perfect for your email communication thanks to the use of ready-made and customised templates, distribution lists and a sending configuration that is adapted to your infrastructure.

Where can I find general information about Campus Mails?

You can find more information about Campus Mails on the Academic Hero website.

Who is the provider of Campus Mails?

Campus Mails is developed and offered by the software company Brain Appeal GmbH from Mannheim. You can find an overview of all services for the education sector on the Academic Hero website. Academic Hero is a registered trademark of Brain Appeal GmbH.

Dashboard ​

The dashboard provides a quick overview of the key performance indicators, current mailings and the technical status of the system. From here, you can also navigate directly to frequently used sections.
The content is displayed only for the selected client.

Key figures are summarisedinthe upper section:

  • Mailings sent (total): Shows the total number of mailings already sent.
  • Recipients in distribution lists (total): Shows how many recipients are currently included in the distribution lists.
  • Average open rate per mailing: Shows the average open rate of the mailings sent.

Clicking ‘More’ takes you to the relevant detailed information.

The charts provide a quick overview of the trends and usage of the mailings:

  • Mailings sent in the last 6 months: Shows how many mailings have been sent in the past six months.
  • Recipients of the last 6 mailings: Shows the number of recipients of the most recent mailings sent.
  • Open rate for the last 6 mailings: Shows the open rate for the most recent mailings in a direct comparison.

Most recently edited drafts

This section displays the most recently edited mailing drafts. For each draft, you can see the subject line, the creator and the date and time of the last edit.

You can use the pencil icon to open a draft directly for further editing. Click ‘Show all drafts’ to view the full overview of your drafts.

Most recently sent mailings

The most recently sent mailings are displayed here, showing the subject line, sender and time of dispatch.

Click the eye icon to view the details of the relevant mailing directly. Click ‘Show all mailings’ to view the full overview of sent mailings.

Multi-client capability ​

Campus Mails supports multi-tenancy, allowing you and your team to access shared distribution lists, templates and email signatures, while other teams manage their own resources. In addition, all team members can view the emails sent, which ensures transparency and traceability within the team.

The integrated role and authorisation system enables specific user groups, such as the student representatives (StuV), to send e-mails to defined student groups.