Orders

Information about all orders with a shopping basket in Campus Events is listed under Orders. All orders are available there, sorted by date (by default, sorting is set from the newest to the oldest date in descending order). All orders and the associated invoices can be managed from this view.

The payment status can be changed by setting the Paid flag to yes in the Paid column for the specific order.

Quickly communicate internally that feedback is required for an order by setting the Feedback? flag is set to yes.

1. In the Cancelled column, click on the no cancellation flag for the specific order.
2. You can then enter a cancellation fee and a reason for cancellation.
3. Finally, click on Cancel order.
4. Campus Events will then automatically generate and send an information email and a cancellation invoice to the customer. The email template for sending the information email can be customised in the event form > Email or via Client.
5. The newly generated cancellation order can be found with additional notes like a normal order under Orders.

1. Click on Filter at the top right.
2. Select one or more of the available filter options(date, order number, invoice number).
3. Specify what you want to filter for in the filter form.
4. Click on Filter at the top right to apply the filter.

The list of orders, as sorted and filtered in the view, is exported by clicking on the Export button at the bottom right and then clicking on the export format. The download of the file with the orders then begins.

1. Click on Show in the Actions column section.
2. A page with the order summary will open.

The summary can contain the following sections: General, Invoice and Customer details.

General

• Date - Order date.
• Order number.
• Feedback? - The feedback flag is used to inform the event admin, this flag has no other effect.
• Cancelled - The Cancelled flag serves as information for the event admin.

Billing

• The Billing section indicates whether the order has been paid, the total price, the amount paid, the payment method and any payment information relating to the payment method.

Customer details

• The customer details section contains all the customer's details, address and contact details.

1. The starting point is List of orders Order system > Orders.
2. Click on Edit in the Actions column section.
3. After editing, click on Save.

1. The starting point is List of orders Order system > Orders.
2. In the Actions column section, click on Invoice and then on Show invoice.
3. The last generated invoice is displayed in PDF format.